Frequently
Asked Questions
What do you need to know?
Curious about something? You’re not the only one.
Scroll below for some of our FAQs from other applicants.
What is a VMA?
A VMA or virtual medical assistant is someone who works as back-office or administrative support for a clinic or private healthcare practice in the US.
Where is your office located?
We currently have four open sites. Our HQ is in Q. Abeto St., Mandurriao, Iloilo City. We also have offices in Bacolod, and Roxas City. And we offer remote opportunities in Cebu and Baguio.
Iloilo City (HQ)
- Primary. 3rd Floor, The Crown Building, Q. Abeto Street. Iloilo City
Roxas City
- Room 2, 3rd Floor, Capiz Government & Business Center. Fuentes Drive, Brgy. Tiza. Roxas City, Capiz
Bacolod City
- Mandalagan Hwy, Brgy. Mandalagan. La Luz Building. Bacolod , Negros Occidental
What are the qualifications needed to apply as a VMA?
We currently have several career offers open for hiring. However, we are mostly in need of Virtual Medical Assistants (VMAs). To qualify for a VMA position, the minimum qualifications are:
- Registered nurse or a graduate of any allied health course (e.g.: BS Medical Technology, Pharmacy, Public Health, etc.).
- You must be willing and able to work during fixed night shifts.
- You must be willing to commit to a 12-month lock-in period.
Do you offer a relocation package?
Yes, we do offer a relocation package for those who live far from our office sites if the position calls for an office setup. It is inclusive of one month lodging subsidy, 10-day allowance, and transportation allowance.
What are your available posts and the qualifications needed?
We currently have several career offers open for hiring. However, we are mostly in need of Virtual Medical Assistants (VMAs). To qualify for a VMA position, the minimum qualifications are:
You must be a registered nurse, a graduate of any allied health course (e.g.: BS Medical Technology, Pharmacy, Public Health, etc.), or have at least six (6) months of relevant experience from working in other BPO companies.
You must be willing and able to work during fixed night shifts, usually from 10PM until 6AM.
How do I apply?
If you’re applying as a Virtual Medical Assistant, please fill out our VMA Application Form.
If you’re applying for a Business Role, please fill out our Business Role Application Form.
Do you accept walk-ins?
Yes, we are currently accepting walk-in applicants. We will strictly implement standard health protocols that any and every applicant (and our employees) should follow when in the office premises.
Send us a
Message
Let us know your questions, comments, and suggestions. Fill up everything below and we will get back to you as soon as we can.
ILO | RXS | BCD | CEB | BGO
PHILIPPINES
ILOILO
3rd Floor, The Crown Bldg.,
Q. Abeto St, Mandurriao,
Iloilo City, Iloilo 5000
BACOLOD
Ground fl. La Luz Bldg.,
Lacson st. Brgy. Banago,
Bacolod City 6100
ROXAS
3F, Capiz Government & Business Center,
Fuentes Drive
Roxas City, Capiz 5800